Buyer workflows
Search, compare, share, download documents, and submit inquiries for new-construction homes in Solum.
Buyer workflows start with public search. A visitor can search and compare new-construction housing without creating an account, then sign in only when an action needs an authenticated user.
These guides are written for buyers, support teams helping buyers, and internal reviewers validating public product behavior.
Buyer journey
Most buyer sessions follow this shape:
- Start with Explore.
- Narrow the market using search, filters, sorting, or map browsing.
- Open a development, builder, community, or builder-in-community page.
- Compare price, floorplan, completion, media, and document signals.
- Share URLs with another decision-maker or use the email preview tool.
- Sign in if a locked document needs to be downloaded.
- Submit an inquiry from the development that best matches the buyer's intent.
What buyers can do without signing in
| Workflow | Available to signed-out visitors? | Notes |
|---|---|---|
| Explore search | Yes | Includes text search, suggestions, filters, sorting, and map browsing where data exists. |
| Public detail pages | Yes | Development, builder, community, and builder-in-community pages are public when published. |
| Share URLs | Yes | Copy the URL or use the share button where available. |
| Preview email | Yes | Generates a plain-text summary of loaded search results. |
| Submit an inquiry | Yes | Requires contact details but not an account. |
| Send feedback | Yes | Useful for stale data, missing images, broken links, or product feedback. |
What requires sign-in
| Workflow | Why sign-in is required |
|---|---|
| Download development documents | Documents are protected authenticated downloads. |
| Account settings | Personal profile fields are tied to an account. |
| Team workspaces | Teams require membership and role checks. |
| Builder and billing tools | These are restricted team tools. |
Pages in this section
| Page | Use it when... |
|---|---|
| Explore new-construction homes | You need the search, filter, sort, map, URL sharing, and preview email flow. |
| Development, builder, and community pages | You need to understand public detail page content and why sections may be missing. |
| Submit an inquiry | You need required fields, optional buyer context, response expectations, and form troubleshooting. |
| Documents, sharing, and data accuracy | You need document download gates, sharing behavior, feedback guidance, and accuracy caveats. |
Product caveats buyers should see
Solum is a discovery and comparison product. It is not the final source of purchase terms.
Buyers should confirm these details directly with the builder or assigned follow-up contact before making decisions:
- Current base price.
- Lot premiums.
- Incentives.
- Deposit requirements.
- Included specifications.
- Upgrade packages.
- Availability.
- Completion timing.
- Document currency.
Saved homes
The header may include Saved, but saved homes are not available yet.
Use shareable URLs while saved homes are still in development:
- Apply the search or open the page you want to preserve.
- Copy the browser URL.
- Send it to yourself, a partner, an agent, or another reviewer.
Support checklist
When helping a buyer, collect:
- The page URL.
- Search terms and active filters.
- Whether the buyer is signed in.
- The missing section, button, document, or field.
- The development, builder, or community name.
- Browser/device details if the issue involves map, share, or download behavior.