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Foundations

Foundations

Start here for Solum product concepts, access rules, feature boundaries, and documentation conventions.

The foundation guides explain Solum vocabulary and access rules. Start here before you troubleshoot hidden controls, gated actions, team roles, or features that are not available yet.

Solum documentation is written for users and support-facing operators. It should be detailed enough to answer "why can I not see this?" without exposing internal admin, import, or catalog management procedures.

What this section covers

PageUse it when...
Getting startedYou need the product overview, audience, main navigation, and first tasks.
Access, permissions, and missing controlsA user can sign in but cannot see a button, page, team card, upload control, billing card, or admin link.
Current feature boundariesYou need to decide whether a feature is available, limited, assisted, planned, or internal.

Core documentation rules

Describe what the user can actually do

Describe a feature as available only when the intended user can complete the task in Solum.

For example, buyers can submit inquiries from development pages. Do not describe a full builder lead inbox until builders can complete that task in the product.

Explain permission gates early

Restricted actions should name the required state before the steps begin:

Requirement typeExample
AuthenticationSign in to download development documents.
Team membershipJoin the correct team before opening team tools.
Team roleBilling users can open billing but cannot manage builder media.
Linked builder profileBuilder teams need a linked builder profile before profile and development media tools are useful.
Platform roleAdmin Panel is for Forcir operator roles, not ordinary team roles.

Separate public, team, and internal language

Solum has public buyer pages, signed-in team pages, and internal operator tooling. These docs intentionally focus on the first two categories.

Use "Ask Forcir for help" when a task requires staff assistance. Use "internal" when a task belongs to admin, import, or catalog operations that should not appear in user-facing docs.

Audience map

AudienceTypical needBest starting point
BuyerSearch, compare, download documents, or submit an inquiry.Buyer workflows
Signed-in buyerDownload documents or manage personal account details.Accounts and teams
Builder team memberManage supported profile, media, document, billing, or promotion tasks.Builder operations
Billing contactOpen Stripe billing, update payment details, review invoices, or manage promotions.Billing and promotions
Support or onboarding operatorDiagnose missing controls or role problems.Reference

Before adding screenshots later

Screenshots should match these written expectations:

  • The page route and navigation label are current.
  • The visible role and team state match the guide.
  • Hidden buttons are not shown in examples for users who should not see them.
  • Test or seeded data is not exposed.
  • Pricing, availability, and promotion amounts are not shown unless intentionally verified.

Until screenshots are added, these docs should carry enough detail for a user or support operator to complete the task using text alone.

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