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Builder operations

Builder operations

Manage supported profile, media, document, billing, and promotion tasks for builder teams.

Builder operations are restricted tasks for signed-in users on provisioned builder teams. They are not broad public self-serve builder claiming or complete catalog administration.

Use these guides when a builder team has already been invited or set up and needs to manage supported tools inside Solum.

Builder team readiness

A builder team is ready for builder operations when:

RequirementWhy it matters
User is signed inTeam tools are protected.
User belongs to the teamTeam pages are membership-scoped.
Team type is BuilderBuilder profile, development media, and promotion tasks depend on builder context.
Team is linked to a builder profileSolum must know which public builder the team represents.
User has the right permissionMedia/profile actions and billing actions use different permission gates.

If the team is not linked, explain that the team needs Forcir assistance instead of telling users to claim the profile themselves.

Pages in this section

PageUse it when...
Builder profile and media managementA linked builder team needs to update builder profile fields, upload logos, manage development hero/gallery images, or manage PDFs.
Billing and promotionsA billing-authorized user needs the Stripe portal, promotion checkout, active promotion status, or cancellation behavior.

Supported builder tasks

TaskHow to describe it
Update builder display name and websiteDocument for linked builder teams with Manage team.
Upload builder logoDocument for linked builder teams with Manage team.
View linked developmentsDocument for linked builder teams.
Upload development hero imageDocument for linked builder teams with Manage team.
Upload development gallery imagesDocument for linked builder teams with Manage team.
Upload development documentsDocument for linked builder teams with Manage team.
Open billing portalDocument for Manage billing.
Start featured development promotionDocument for builder teams with Manage billing and eligible developments.
Cancel active promotionDocument for Manage billing when an active promotion exists.

Assisted or internal tasks

Keep these out of user-facing step-by-step docs until a complete product path exists:

  • Public builder profile claiming.
  • Creating new developments.
  • Editing every structured catalog field.
  • Editing every floorplan field.
  • Managing a complete builder-facing lead inbox.
  • Running imports.
  • Internal admin/catalog operations.

When a builder needs one of those changes, ask Forcir for help.

Permission split

Builder operations commonly involve two permission categories:

PermissionUsed for
Manage teamBuilder profile fields, logo upload, and current development media/document actions.
Manage billingBilling portal, promotion checkout, and promotion cancellation.

Do not assume an Admin can manage billing. Do not assume a Billing user can manage builder media.

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